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2nd Line Support Analyst

Job reference: 43155/0017389265495
Location: London, England
Salary: £190 - £200 per day
Job type: Contract
Sector: IT and Telecommunications
Date posted: 15/01/2013
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A 2nd Line Support Analyst is required for a contract role based in London for a 6 month.

The Support Analyst will be required to provide 1st and 2nd Line technical support to users; configure and maintain systems, services and data; provide technical support for the IM&T network and systems.

The ideal candidate will have:
Substantial experience providing technical support in a Windows environment
Understanding of ITIL
Working knowledge of: Windows NT/W2K/W2K3/ XP and 7, MS Office 2010, TCP/IP, PC Hardware, WAN/LAN, MS Exchange Server, SPSS
Ability to explain complex scenarios and IT Systems in User-friendly terms
Experience of the NHS or wider Public SectorCertes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Consultant details

  • Consultant name: Grad Central
  • Email:
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