Digital Account Manager

This is a great opportunity for a Digital Account Manager to join our client based in Birmingham. Our client is looking for an experienced Digital Account Manager to manage the digital client base and the work allocated by the Head of Digital.

The account manager is required to liaise with clients at all levels, including proposals, invoicing, accounts queries, project updates and general reporting. The account manager must ensure that projects are effectively scheduled to ensure that all client work is completed within the timelines allocated.

Job Title: Digital Account Manager
Location: Birmingham
Salary: Competitive (+bonus)
This is primarily a client facing role which will include the following responsibilities:

* Managing digital accounts of new and existing clients
* Updating account software with departmental costs and invoices
* Communicating with existing and new clients
* Liaising with clients, reporting and updating them with existing strategy and project progression
* Agreeing project fees and timelines
* Renewing client hosting packages and URL's
* Testing completed websites and applications
* Provide the Head of Digital with Weekly status reports on projects and revenue.

The successful candidate will be educated to degree level and will be able to demonstrate previous experience of working within a digital agency and show a natural ability to manage client relationships and leading client meetings. In addition, you will have excellent customer service skills and be able to demonstrate experience of digital marketing techniques and practises along with the ability to prioritise workloads. Furthermore, candidates will be able to show a strong understanding of: online marketing; web build and design processes; and content management systems. Candidates will significantly benefit by showing an ability to understand and utilise analytics and web reporting.
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