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Technical Support Engineer

Job reference: Grad Central

Location: Warwickshire

Salary: £29,000 - £34,000 Per Annum

Job type: All

Sector: Engineering

Duration: Temp - Perm

Date posted: 27/09/2011

Our client is seeking an enthusiastic Technical Support Engineer. You must be highly self motivated with a flexible attitude with a burning desire to promote “service excellence” in this field of operation. This is a predominately an office based roll with some onsite responsibilities requiring the ability to communicate professionally and technically on all levels. Mechanical/hydraulic and electrical experience and knowledge with at least 5 years proven history in the Mining and Construction industry are an essential requirement for this position.

QUALIFICATIONS & EXPERIENCE:

Minimum five years experience in Mechanical/Electrical and or Hydraulics. City & Guilds, BTEC, NVQ or equivalent. Mechanical/Electrical and or Hydraulics. Lotus Notes & Database experience is preferred. Proficient with Microsoft Office Suite of products.

JOB DUTIES:

Provide technical support to our customer base and internal technical support to our internal sales and service desks. Provide technical support to our dealer network. Compile quotations and provide technical assistance for quotation compilation. Liaise with product groups to provide technical solutions. Evaluate day to day service requirements and assist with deployment of engineers. Support and implement efficient working processes within the service department. Ensure health and safety requirements for field service are met. Assist with parts identification to all internal/external teams. Carry out site surveys with a view to improve performances. Assist the service manager in any other reasonable requested area. Present and deliver external training of products & Services. Willingness to travel and support field service in all disciplines and products.

Employer details: This vacancy has been posted directly by Ant Work Force, and all applications will go directly to Ant Work Force. By applying for this role, you agree for your details to be registered with Grad Central, for our full T&C's click here.; More jobs by this employer

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