Our Culture At UPS, we believe our business success depends on balancing economic, social and environmental objectives. People are our greatest asset and we invest heavily in their development and on building a culture based on excellence and integrity.
UPS is in the business of linking people, cultures, and commerce, with diversity as an integral part of its global strategy. With employees in more than 220 countries and territories worldwide, there's no question that diversity is part of the social fabric at UPS. Diversity is leveraging our unique experiences and contributions because they add value to our culture and contribute to the success of our company. UPS understands that the value of diversity is realised in the varying ideas, thoughts, and attitudes about work and life contributed by people of diverse backgrounds. The differences among UPS people contribute to UPS’s ability to network with diverse customers, suppliers, and communities so the company can compete in a global marketplace.
Focusing on "the right thing to do" has become a hallmark of UPS's culture. This legacy is fundamental to our ability to attract and retain the best employees, gain and keep the trust of our customers, create shareholder value, support the communities in which we operate and protect our reputation.
UPS believes that corporate commitment to core values and ethical decision-making are the foundation upon which all aspects of the company must be built - the foundation which ensures the company's long term viability. This commitment creates a climate for success in which our customers, employees, shareholders and communities can trust UPS's legacy of leading with integrity.
Employees are key to our continued success. Long standing company policies, such as employee ownership, equal opportunity and promotion from within, have helped to foster employee dedication and a strong culture of customer service.